TIGO RWANDA - Kigali

1.0 1 Review
  • Verified
    Listing
Company name
TIGO RWANDA
Location
KG 9 Ave, Kigali, Rwanda
View Map
Contact number
+250 252 100
Mobile phone
+250 722 123 000
Working hours
  • Monday: 8:00 am - 6:00 pm
  • Tuesday: 8:00 am - 6:00 pm
  • Wednesday: 8:00 am - 6:00 pm
  • Thursday: 8:00 am - 6:00 pm
  • Friday: 8:00 am - 6:00 pm
  • Saturday: Closed
  • Sunday: Closed
E-mail address
Location map
Company description
Tigo is a subsidiary of Millicom, a Swedish company dedicated to investing in Rwanda's digital innovation space. We launched in December 2009 and are today, the second largest telecommunication company in Rwanda with over two million subscribers. We were Millicom's first African operation to launch 3G Internet for our subscribers, extending digital inclusion to thousands of Rwandans.

We are more than just a mobile phone operator, we are a digital lifestyle provider and we help our customers find solutions to everyday needs by opening up the digital world. Tigo has expanded its digital offer accross the country with a wide range of products and services.

Through our partnership with the Ministry of Youth & ICT, we have increased public access to digital products for Rwandans by  
Show more providing Free WiFi on public buses in Kigali. In the first half of 2014, over 16,000 commuters have already enjoyed the Free WiFi helping them to better connect with their friends and family.

Our Mobile Financial Services bring banking to people who have never had a bank account. In 2011, Millicom launched Tigo Cash, the best way to send, receive money and make payments by mobile. By October 2013, 36% of our subscribers were active Tigo Cash users. Our subscribers can deposit or withdraw money, pay electricity and water bills or school fee via text message. Tigo Cash not only makes banking easier, but also helps Rwanda move towards a cashless and paperless economy with financial inclusion. It has been recognised by the GSMA as one of the top five fastest - growing MFS businesses in the world.

Tigo constantly strives to build upon our digital products - which is why we introduced in June 2013 our new "Tigo-Matic" machines in Rwanda. Through "Tigo-Matic" our customers can deposit money, purchase airtime and receive money safely and efficiently 24 hours a day. We have also made International Mobile Money transfers easier for our subscribers. In February 2014, we introduced the world's first International Mobile Money Service with currency conversion between Tigo Rwanda and Tigo Tanzania.

Reviews

1 Review
1.0
 
Write a Review
1.0
Zero customer service. I cancelled a service with them but they keep sending me the bills. I tried to contact them on linkedin, twitter, facebook, their website even on their phone number but none can take care of this issue. Unbelievable. I live in Northern American country and i was trying to compare the type of customer service these guys provide with what my service provider provides and I came up with a conclusion that Tigo Rwanda has zero customer service.

Questions & Answers

I have sent money from my Tigo cash number to my MTN Mobile number and it shows the money has been transfered to my MTN number but it is not yet credited to it.Please kindly advise on what could have happened.Thank you.
Could you give us your fax please as We have to complete it in an application form?

Verified Business

The accuracy of the company profile for TIGO RWANDA is validated by the company owner, representative, or directory administrator.
Registered with us in February 2012
Last update on July 2021

Similiar Page for Your Business?
Make sure everyone can find your business online. Create your dedicated company page on Rwanda YP - it's simply and easy!

List Your Business
BACK TO TOP